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The Datfuslab Technologies website located at https://datfuslab.com/, along with all products and services offered by Datfuslab Technologies Pvt. Ltd. — including but not limited to MyDonation CRM, NGO CRM Software, Website Development, Mobile App Development, Digital Marketing, Software Solutions, Bulk Messaging Services, Cloud Services, and all future products — are governed by the following Terms & Conditions.

By accessing or using any Datfuslab product, service, software, or platform, you automatically agree to these Terms & Conditions and our Privacy Policy. If you do not agree, you must discontinue use immediately.

Users must be at least 18 years of age to use our website, CRM, mobile apps, or any Datfuslab services.

Website & Platform Usage Terms

License. You are granted a limited, non-transferable, non-exclusive license to access and use Datfuslab’s website, CRM systems, and software for legitimate business or personal use.

Restrictions. You agree not to:
(a) Sell, resell, rent, or commercially exploit the website or software;
(b) Reverse engineer, modify, copy, or create derivative works from our software;
(c) Use Datfuslab’s services to develop competing products;
(d) Distribute or reproduce any content without written approval.

Datfuslab may modify or discontinue any feature without notice. We are not responsible for outages, downtime, or service interruptions.

No Automatic Support. Technical support is only provided under paid AMC or agreed service contracts.

All intellectual property — including code, UI/UX, content, graphics, and branding — remains the property of Datfuslab Technologies Pvt. Ltd.

Software, Products & Service Policies

All software and services provided by Datfuslab are delivered on an “as-is” basis, including CRM systems, websites, mobile applications, admin panels, dashboards, hosting services, integrations, and messaging services.

Password Security. Clients must update their passwords periodically. Datfuslab is not responsible for unauthorized access due to weak, old, or shared passwords.

Third-Party API & Dependency Disclaimer. Datfuslab integrates external APIs such as Payment Gateways, WhatsApp APIs, SMS services, email gateways, OTP services, and cloud services. We are not responsible for errors, downtime, policy changes, or failures caused by any third-party provider.

Server Crash, Hosting Failure & Data Loss. Datfuslab is not responsible for server issues, cloud failures, or data loss. Clients must take regular backups of all data. Failure to back up data is entirely at the client’s risk.

No Refund Policy. All payments for software licenses, CRM subscriptions, AMC, development work, hosting, digital services, or any product are non-refundable under all circumstances. Clients must request demos or trials before purchasing.

Personal Information Policy

Datfuslab protects user data according to our Privacy Policy. By using our website, CRM, or software, you consent to our data collection, processing, and storage practices.

Disclaimer

All Datfuslab services are provided on an “as-is” and “as-available” basis. We do not guarantee uninterrupted availability, error-free performance, compatibility across all devices, or accuracy of data. We are not responsible for external attacks, network failures, third-party API downtime, or issues beyond our control.

Limitation of Liability

Datfuslab is not liable for business loss, loss of profits, data loss, service interruption, or any indirect or consequential damages. Our maximum liability shall not exceed INR 4000 or the amount paid for the specific service — whichever is lower.

Users are responsible for maintaining data backups, secure credentials, and proper usage of software.

If services expire or are terminated, Datfuslab may delete data from servers. Restoration is not guaranteed after service termination.

General Terms

Datfuslab may update these Terms at any time. Continued use of our services after updates implies acceptance of the new Terms.

These Terms apply to all users, employees, resellers, partners, and anyone benefiting from Datfuslab’s products or services.

If any clause is found invalid, the remaining Terms remain enforceable.

Contact Information

If you have any questions about these Terms, please click here to contact us.
Email: info@datfuslab.com