Help Center

Frequently Asked Questions

Clear answers to the questions we hear most about our services, process, pricing and ongoing support.

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Common questions

Everything you need to know

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  • What services does Datfuslab Technologies provide?

    We provide custom software development, website design and development, mobile app development, digital marketing, CRM and ERP solutions, cloud services, bulk messaging solutions and our dedicated NGO CRM platform.

  • How do I start a project with your team?

    Send us your requirements through the contact page. We’ll schedule a discovery conversation, understand your goals, recommend the right solution and share a clear scope, timeline and quotation.

  • How long does a typical project take?

    A standard business website may take two to six weeks. Custom software and mobile applications generally take longer depending on features, integrations, content readiness, review cycles and testing requirements.

  • Can you work with our existing website or software?

    Yes. We can audit, improve, redesign or extend an existing system. After reviewing its technology, performance and security, we’ll recommend whether enhancement or redevelopment offers better long-term value.

  • Do you build custom CRM and ERP solutions?

    Yes. We design CRM, ERP, billing and workflow systems around your business processes, including role-based access, dashboards, reporting, automation and third-party integrations.

  • Will my website and application be mobile-friendly?

    Yes. Our interfaces are designed to work smoothly across mobile phones, tablets, laptops and desktop screens. We also test usability, responsiveness and performance before launch.

  • Do you provide support after launch?

    Yes. We offer post-launch support, maintenance, monitoring, backups, security updates, bug fixes and feature enhancements through support plans suited to your project.

  • How is project pricing calculated?

    Pricing depends on project scope, features, design complexity, integrations, technology, delivery timeline and support needs. We provide a transparent quotation after understanding your requirements.

  • Who owns the completed website or software?

    Ownership and deliverables are defined in the project agreement. Once agreed payments and obligations are completed, the client receives the applicable project assets and access credentials stated in that agreement.

  • How can I request a demo of the NGO CRM?

    Visit our NGO CRM page or contact our team to request a guided demo. We’ll show you donation management, receipt generation, reporting, user roles and the features most relevant to your organisation.